FAQ
ARE YOUR PRODUCTS SAFE?
Our customer’s health & safety are TOP PRIORITY which is why our Phatty Glow products only contains safe natural ingredients.
WHAT ARE THE SIDE EFFECTS OF USING PHATTY GLOW?
Our products are dermatologist tested and is safe for all skin types. Phatty Glow can cause skin lightening on the areas it is applied to. Unfortunately, dark spots and hyperpigmentation can't be treated without lightening. Phatty Glow will exfoliate your skin and you may experience fast skin lightening on areas where applied. This is normal when the product is actively working. Phatty Glow is for external use only and it's not safe for human consumption.
WHEN WILL I NOTICE RESULTS?
Results may vary depending on your skin type. Most people notice visible results as early as 3 days but it typically take up to 2 weeks.
WILL MY PHATTY GLOW RESULTS BE PERMANENT? SHOULD I CONTINUE USING THE PRODUCTS AFTER I HAVE ACHIEVED MY DESIRED SKIN TONE?
After achieving your desired skin tone or getting rid of dark spots & hyper-pigmentation you may stop using Phatty Glow daily however, it is strongly recommended to use often to maintain your new glow. Results are permanent as long as you don't expose your skin to the sun. We recommend that you use a sunscreen of at least SPF 60 to maintain results. Over exposure to the sun should be avoided by all skin types.
WHAT PRODUCTS SHOULD I BUY?
All our products have a brief description of what the product may be used for and where it may be applied. Please feel free to read thoroughly for a better understanding.
HOW LONG WILL AN ORDER OF PHATTY GLOW LAST?
Phatty Glow offers products in a variety of sizes so it depends on what you are using it for and how often you are using the product. On average a product that has 4oz (125ml) lasts 3-4 weeks and 8oz (250 ml) can last about 8-12 weeks.
HOW OFTEN SHOULD I APPLY MY PHATTY GLOW PRODUCTS?
For best results, apply Phatty Glow evenly 2-3 times daily to affected area to start intensive skin repair & brightening. Please be sure to apply your sunscreen of atleast 60 SPF in the morning time.
SHOULD I APPLY PHATTY GLOW DIRECTLY ON THE DARK SPOTS OR IT CAN BE APPLIED ON THE GENERAL AREAS OF THE AFFECTED SKIN?
You may apply the product on areas that you want to clear up however, Phatty Glow can also be applied on general areas of your skin if you will like to achieve a safe, even brighter skin tone.
HOW DOES PHATTY GLOW LIGHTEN THE SKIN?
Phatty Glow is made with natural ingredients which exfoliates the first layer of your skin's surface. This process lifts hyper-pigmented skin giving you a new layer of lighter skin. Once the new layer is apparent, it becomes twice more effective in absorbing the lightening cream, which is very effective in achieving a brighter/lighter skin tone.
IS PHATTY GLOW SAFE FOR MY SKIN TYPE?
Our products have been proven to work on all skin types.
CAN MY BOYFRIEND USE PHATTY GLOW?
Yes, Phatty Glow can be used by any gender aged 12 years old and above. Please consult your physician before use if you have any special skin/medical conditions.
CAN I RETURN THE PRODUCT FOR A REFUND?
Please refer to our return policy.
DO YOU SHIP TO COUNTRIES OUTSIDE OF THE UNITED STATES?
Yes, we accept international orders & provide worldwide shipping.
DOES COCOPUFFPHATTY USE PHATTY GLOW ?
Yes, CocoPuffPhatty uses Phatty Glow on a daily basis to keep her skin glowing at all times.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We usually process all orders within 2-3 business days. When your order have been processed, you will receive a tracking number that allows you to see where your order is and when it will be delivered. Orders within the United States usually take 1-3 business days to arrive. Orders outside the USA May take 3-7 business days to arrive. Please be advised we do not track your orders for you as everyone automatically receives a tracking number via email.