At Phatty Glow we are committed to providing you the best! This motive is not just for our products but our process as well. Your order will be processed and shipped within 48 hours of payment. Our standard shipping will take 2-3 business days to deliver on the East Coast and 4-6 days on the West Coast.
We require a signature confirmation to ensure your order arrives at the correct destination. Orders must be placed by 12:30pm EST to ship out same day. No shipping on weekends and Holidays.
If you received your order and want to make a change please email us at firstname.lastname@example.org. When shipping back your item please include your order number and the details of the exchange. We strongly recommend you include insurance in case of any carrier issues. Your exchange can be sent to:
Phatty Glow Returns
1001 Kingsway Road
Richmond, VA 23225
Please note we only offer store credit for orders that have been processed and shipped. In order to receive credit for your exchange the products must be returned in the same condition as when you received it. For more information please email us!